To make a referral we ask that you complete our one of our referral forms and return it to us electronically by email to firstname.lastname@example.org
For a school uniform request please use - Uniform Referral Form
For a winter clothing request please use - Winter Referral Form
Any school or agency working with a child can make a referral to our school bank, they must detail the reasons for referral, ensure that they know of the family's financial hardship and have consent from the family to make a referral.
Once a referral is received we will action it and contact the family directly to offer assistance.
When we receive a referral it will be processed as follows:
we will contact the family by telephone to discuss the requirements
we will action the referral once we have collected the details
we will appeal to the public for donations if needed or purchase them
we will prepare the items needed
the items will be delivered to the family
the referral will be closed
Any further requests for assistance will require a further referral